Before you visit: COVID-19 health and safety guidelines>>

COVID-19 Health & Safety Updates

Update as of October 12, 2020

The Rockwell Museum is open!

Open every day | 17 & Under Free
Fall hours: 9 a.m. – 5 p.m.

The health and safety of our visitors have always been priorities – that’s especially true now. We are following all CDC guidelines and advice of regional health authorities to safely welcome you to the Museum, and ask that you do the same. Thank you for reading over the following changes and guidelines before your visit.

Health & Safety 

  • Per executive order of the Governor of New York State, masks are required for Museum entry and must be worn throughout your visit. If you do not have a mask, or your mask becomes damaged during your visit, a basic surgical mask will be provided. Mask wearing is required regardless of vaccination and testing status.
  • If you are unable to wear a mask or do not want to wear a mask, we will ask you to return at a later time.
  • If you feel you must visit and have a medical reason for not wearing a mask, please bring the appropriate documentation from your physician’s office. A face shield will be provided (and required) as an alternative to those who cannot wear masks for medical reasons.
  • Temperature screening is required for Museum entry. Our temperature screening is no-touch, but staff will be nearby to guide you. If you register a temperature of 100.4 or higher, you will be asked to wait a minute before completing the temperature screening again. If you are still registering a temperature of 100.4 or higher, you and your entire party will not be permitted to continue through the Museum. 
  • We ask that you leave any extra belongings in your vehicle if possible. For those on foot, limited storage is available. 
  • Please maintain at least 6 feet (2 meters) distance between other Museum visitors whenever possible. 
  • High-touch areas will be cleaned throughout the day, and visitors will find several hand-sanitizing stations placed conveniently around the Museum. 
  • The shuttle bus route between Corning Museum of Glass and The Rockwell Museum has been adjusted to accommodate street closures downtown – you can pick up the shuttle every 15 minutes just 2 blocks from the Museum on Tioga Avenue, across from Centennial Park.

Your Experience 

  • All visitor groups will receive a single-use bag containing your Gallery Guide and other helpful items for your visit. 
  • A route through the galleries has been created to make your Rockwell experience as enjoyable as possible and avoid crowding in smaller spaces. Following the route, which is marked by easy-to-follow signage throughout the Museum, encourages social distancing and ensures you have time to enjoy all the spaces and exhibitions throughout the building.   
  • Virtual experiences have been added to your Rockwell tour – make sure you have a QR-code reader on your mobile device to make the most of your visit! Many newer phone models have one built into the device camera, with no additional app required. 
  • While all hands-on activities and touch stations for youth have been removed, please enjoy fun to-go Art Kits. Your kit can be retrieved on your way out, free of charge, in The Museum Store.  
  • Guided tours and school tours are not currently being offered due to safety precautions surrounding the COVID-19 pandemic. If a large group (8-10) arrives at the Museum, you will be asked to separate into smaller clusters and stagger your entry into the Museum. At this time, we are not accepting requests for bus groups.
  • The Art Lab is open by reservation only. CLICK HERE TO LEARN MORE AND BOOK


Do I have to wear a mask? 

Yes, a mask is required for your visit to The Rockwell with exceptions only for ages 2 and under, by order of the governor. If you lose, forget or damage your mask, we are happy to provide you with one. 

Why do I have to have my temperature taken? 

At the advice of the CDC and regional health authorities, temperature screening is suggested for the health and safety of museum-goers. Thank you for your cooperation.  

I have a large group that would like to visit – can I schedule a tour? 

Docent-led tours for groups and students are not currently being offered. Groups of 10 or more may be asked to divide into smaller groups.  

Can I check my coat/backpack/umbrella, etc.? 

The Rockwell does not have a formal coat check and we do ask that backpacks, umbrellas and other bulky items not be taken through the galleries to protect the artworks. If possible, please leave any additional belongings in your vehicle; if on foot, limited storage is available at the admission desk. 

Why did you change your summer hours? 

Summer hours have been altered to 9 a.m. – 7 p.m. (previously 9 a.m. – 8 p.m.) to allow additional time for staff to clean and prepare for the next day. 

Will the Museum hold any events this summer? 

All in-person events have been canceled through the end of August 2020. Browse our events listing for fun and educational virtual opportunities.  

I’m not able to visit the Museum in person. Can I see your collection online? 

Yes, The Rockwell’s collection is becoming increasingly available to browse via our eMuseum. 

Is admission still free for Military personnel this summer? I heard the Blue Star Museum program has been canceled. 

While the national Blue Star Museum program has been canceled for the summer, both The Corning Museum of Glass and The Rockwell Museum are continuing to honor the program by offering free admission to military personnel and their families through Labor Day. Simply show a military ID or dependent ID at the front desk. Free admission is available to any ID bearer – including Army, Navy, Air Force, Marines, Coast Guard, as well as members of the National Guard and Reserve, U.S. Public Health Service Commissioned Corps, NOAA Commissioned Corps – and up to five family members. 

Can I use the restroom? 

The restroom is available only to paying visitors of the Museum. A public restroom is also available at the Corning Information Center in Centerway Square (just 1 block away from the Museum).  

Where can I park?

Free Parking is located directly behind the Museum. Additional parking is available in neighboring municipal lots; City of Corning parking fees apply, 9 a.m. – 5 p.m. The Parking Garage in Centerway Square is currently free during summer 2020.

You can also visit us via a free shuttle bus, which provides service to The Corning Museum of Glass and Welcome Center parking lot, to the front door of The Rockwell Museum. 

Is the Museum or Art Lab available for private facility rentals? 

Private use of the Museum and Art Lab will be evaluated on a case-by-case basis. Please contact Janelle Steiner at with your inquiry. 

I have another question!

Please email or call 607-937-5386 during business hours.


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