Director of Development
Department: Development
Reports to: Executive Director
Supervises: Membership and Grants Manager, Events and Programs Manager
Summary
The Director of Development is a member of The Rockwell Museum’s leadership team, providing strategic direction and coordination of the Museum’s fundraising initiatives. Responsible for conceptualizing, planning, and implementing the Development programs to attain the financial goals set by the Executive Director and Board of Trustees. This position is responsible for the overall management, planning, and success of the Museum’s fundraising efforts, including individual and planned giving, corporate, foundation and government giving, membership, annual appeals, fundraising events, and donor relations programs. Leads donor cultivation and stewardship efforts for the Museum and future campaigns with a focus on securing major and principal gifts. Works closely with the Museum’s Executive Director and leadership team to ensure that development strategies are aligned with the mission, vision, and values of The Rockwell. Leads and manages the day-to-day activities of Development operations and all aspects of advancement and fundraising efforts, including development policies, procedures, and new initiatives. Actively works with the Museum’s Board of Trustees and Development Committee to enhance the museum’s visibility, impact, and financial resources to sustain and grow the organization.
Development Program and Strategy
- Create a comprehensive program of philanthropy and resource development for the Museum, raising defined annual goals for unrestricted and restricted contributed income.
- Collaborate with the Executive Director and Finance team to set fundraising goals for the Museum. Evaluate needs and opportunities, research, and execute new revenue initiatives.
- Establish and implement revenue and performance goals, objectives, action plans, and benchmarks for Development programs focused on growth through all areas of funding.
- Utilize data analytics to drive decision-making for the Development team and to inform the Executive Director, Development Committee, and Board of Trustees.
- Manage a portfolio of high-net-worth donors and prospects, developing and implementing tailored cultivations, solicitations, and stewardship plans. Identify new revenue streams to increase unrestricted contributed income, contributed services, and other in-kind donations.
- Evaluate progress toward goals and provide regular reporting to the Executive Director.
- Work closely with the Director of Marketing and Communications to enhance development initiatives and fundraising appeals and campaigns.
- Manage and implement annual fundraising campaigns including annual appeal, donor recruitment drive, and other campaigns as needed.
- Direct sponsorship efforts for exhibitions, programs, and events. Identify appropriate sponsorship levels and location of donor/sponsor recognition both on-site and online; track and update recognition deliverables as needed.
- Oversee donor cultivation and serve as lead project manager of sponsorship and fundraising components of Rockwell Museum programs.
- Cultivate relationships with current and future Silver Dollar Society members. Conduct personal solicitations and brief the Executive Director to facilitate solicitations, where appropriate.
- Coordinate fundraising special events with the assistance of the Events and Program Manager.
- Serve as the staff lead and facilitator for the Development Committee of the Board of Trustees; create reports and dashboards for both internal and external stakeholders to evaluate efforts and evolve strategies.
- Track fundraising efforts, as well as donor and prospect communications using the Museum’s CRM database and generate reports as needed.
Staff Management
- Supervise the Development department staff, including the Membership and Grants Manager and the Events and Programs Manager.
- Work collaboratively with the Events and Programs Manager to execute high-quality and high-impact donor recognition and fundraising events.
- Work collaboratively with the Membership and Grants Manager to increase the number of Museum members and grants.
- Actively support the Development team, providing mentoring and ensuring effective staff relations based on trust and teamwork.
- Review staff performance and goal setting on an annual basis and provide continuous feedback that guides and inspires the staff.
Budget & Finance
- Consult with the Executive Director, Director of Finance and Operations on the annual budget and prepare the Development program budget.
- Monitor and update monthly, quarterly, and annual projections based on revenue.
General
- Support and amplify the Museum’s commitment to justice, equity, diversity, accessibility, and inclusion.
- Work collaboratively with interdepartmental teams.
- Support emerging technologies, strategies, and best practices to ensure that the Museum is current and develops new programs accordingly.
- Identify and activate approaches to build a culture of philanthropy across all areas of the Museum and with external constituents.
Education and Experience
- Bachelor’s degree required.
- Five to seven years’ experience with fundraising in non-profit organization(s) with a track record of managerial responsibility and fundraising success.
- Demonstrated track record of securing gifts through frontline fundraising.
- Possesses knowledge of legal and tax matters regarding charitable giving and fundraising; budget acumen with experience in developing budgets for Advancement.
- Possesses knowledge of ethical standards for fundraising of the American Alliance of Museums.
- Possesses a working knowledge of modern data management practices and techniques, including database information systems and analysis.
- Possesses knowledge of strategies and trends in global philanthropy.
- Demonstrated supervisory and management skills, along with the ability to work effectively and professionally with people at all levels, including external stakeholders.
Skills and Abilities
- Respect and exemplify the values of The Rockwell Museum in all interactions with colleagues, staff, volunteers, and the public.
- Ability to represent the Museum in a professional manner.
- Adhere to all prescribed organizational and departmental policies and procedures.
- Ability to maintain confidentiality.
- Possesses excellent judgment needed to work with the Board of Trustees and upper-level donors.
- Develop and sustain meaningful relationships between the museum and current and prospective donors and members.
- Ability to think strategically and develop long-term strategies and goals.
- Meet deadlines and manage multiple projects.
- Appreciate cultural environments and an interest in the arts and museums.
- Ability to work independently and as part of a team with strong collaboration skills.
- Experience with event planning.
- Experience working in CRM Software.
- Proficient in Microsoft Suite.
- Excellent presentation skills and proficiency in speaking to diverse groups.
- Excellent verbal and written communication skills.
- Strong interpersonal skills; work effectively and professionally with people of all levels, including external stakeholders.
- Understanding of community outreach, partnership & coalition building, individual and group work skills.
- Highly accurate, detail-oriented and organized; focuses on follow-up.
- Excellent written and verbal communication skills.
- Works well with others in a fast-paced high-performance environment.
- Some evenings and weekends. Flexibility in hours necessary.
Salary: $95,000-$105,000
Please submit your resume along with a cover letter to resumes@rockwellmuseum.org no later than April 4, 2025. As part of our commitment to diversity and inclusion, please do not include a photograph on your resume or application.
Guest Services Associate/Program Assistant
If you are…
- A fan of art
- A strong communicator
- Detail oriented
- Outgoing
- Experienced in customer service
- Confident handling money
We offer…
- Hourly Rate $15.80
- World-class museum environment
- Free access to museum events and programs
- Discount in the museum store
Who we’re looking for…
The Rockwell Museum and KIDS ROCKWELL Art Lab serve not just our local community but travelers from all over the world whose experience begins and ends with Guest Services.
We are looking for someone who can work through Labor Day and who will strive to create a positive and engaging experience for our guests from beginning to end. This includes checking visitors in to the museum and KIDS ROCKWELL Art Lab, offering them information about our collections and programs and answering questions about the museum and surrounding community; along with assisting shoppers in the museum store and setting up for events.
Our ideal candidate is personable, confidante, considerate, patient, outgoing, communicative, dependable, adaptive, and honest; has a flexible work schedule; available to work weekdays, weekends, evenings, and holidays; knowledge of computers and technology; and customer service or retail experience is desirable.
Who we are…
Our diverse, unique collection serves as the base of our work, and provides inspiration for our innovative programs. Our mission is to use our collection to stimulate and engage our visitors, both within the Museum and within the greater Corning community. Our small staff is a committed, creative, energetic team that continually embraces diversity of thought and backgrounds. We are enthusiastic about advancing our work and our commitment to the community.
Find the full descriptions of both aspects of this position below.
Guest Services Associate
Status: Contract Position, Part-Time, approximately 8-40 hrs./week. Hours are variable.
Rate: $15.80/hr
Responsibilities:
- Greets visitors to the Museum and gives all guests prompt and courteous service.
- Sells admission to The Rockwell Museum and KIDS ROCKWELL Art Lab, Combination tickets to Corning Museum of Glass, distributes surveys and tracks demographics.
- Answers questions about the art, history and mission of The Rockwell, as well as the local region.
- Receives membership applications and provides information to prospective members according to procedure.
- Records retail sales accurately and efficiently.
- Restocks and merchandises products and performs cycle counts of inventory.
- Maintains a clean and organized appearance in the museum store, admissions desk and storage areas.
- Assists visitors with product selection and recommends products based on customer need.
- Maintains working knowledge of products relating to The Rockwell Museum collection and retail operation.
- Prepares materials and orients visitors to the space in KIDS ROCKWELL Art Lab.
- Maintains health and safety standards at the Museum and KIDS ROCKWELL Art Lab.
Qualifications:
- Outgoing personality; must genuinely enjoy people.
- Ability to accurately handle money and conduct transactions.
- Excellent customer service skills.
- Ability to accept direction willingly and to follow through with delegated tasks.
- Ability to stand for 8 hours and lift boxes if needed.
- Knowledge of the region desired (or ability to learn quickly).
- Ability to work weekends, evenings, and holidays.
- Comfortable working with children.
- Strong knowledge of computers and technology.
- Ability to learn and adapt to new tasks or situations quickly and cooperatively.
- Ability to report for scheduled shifts on-time and be dressed appropriately.
General Information:
- This position is contracted through Kelly Services. Guest Services Associates will not be employed directly through The Rockwell Museum.
- Associates are generally scheduled a minimum of 8 hours per week and up to 40 hours per week.
- Hours of operation are 9am-5pm, with occasional evening work for events. From Memorial Day through Labor Day the Museum is open 9am-7pm.
- Dress code is business casual and must be followed.
- Orientation and training will be provided.
- Associates are responsible for finding coverage and keeping their schedule.
Program Assistant
Status: Contract Position, Part-Time up to 6-15 hrs./week. Hours are variable.
Rate: $15.90/hr
Responsibilities:
- Assists with public programs as needed including exhibition opening receptions, lectures, concerts in the gallery, and live music.
- Assists with facility rentals and third-party events as needed.
- Moves, positions, and stacks program equipment, including chairs, tables, bar, podium, etc.
- Carefully moves equipment in the Museum without disrupting visitors and artwork.
- Arranges and secures audiovisual cables.
- Assists other Museum departments as needed.
Qualifications:
- Ability to accept direction willingly and to follow through with delegated tasks.
- Proven self-starter with strong work ethic, self-motivated, resourceful, conscientious, punctual, and energetic
- Ability to work effectively with internal and external customers and people at all levels and accept direction willingly with delegated tasks.
- Ability to stand for up to three hours and lift to 40 lbs. if needed.
- Ability to work weekends and evenings as needed, flexibility and adaptability in schedule.
- Meticulous attention to detail with strong emphasis on thoroughness and accuracy
- Comfortable with and able to meet deadlines.
- Ability to maintain professionalism around internal and external customers.
- Audiovisual/Tech experience preferred but not required.
General Information:
- This position is contracted through Kelly Services. Program Assistants will not be employed directly through The Rockwell Museum.
- Hours are variable. Evening and/or some weekend hours are required; flexibility in hours is necessary.
- Orientation and training will be provided.
Please send your resume and cover letter to reedr@rockwellmuseum.org.
Interested in volunteering?
Our volunteers are more than just appreciated members of the Rockwell community — they are the very foundation of our success.
Benefits to volunteers are numerous, including endless opportunities to engage in The Rockwell’s many educational programs and lectures, annual field trips and recognition events, as well a generous discount in the Museum Store. In return, volunteers work as ambassadors for the museum, helping the community fall in love with The Rockwell and the art in its galleries.
Rockwell volunteers receive an initial orientation, as well as topic-specific trainings throughout the year. All volunteers are required to pass a background check and be at least 18 years of age.
Docent
If you are passionate about fostering meaningful, interactive arts experiences with children and adults, consider becoming a docent! Our docents are trained to lead Museum tours for youth and adults and can even go on the road for outreach programs at local schools. Minimum 30 hours commitment annually (including training).
Program Assistant
If you enjoy facilitating creative learning experiences, consider becoming a program assistant! Assistants help to manage and facilitate the many family art programs and student exhibitions held at the Museum and Art Lab throughout the year. Minimum 20 hours commitment annually (including training).
Contact Us
Interested in volunteering? Please fill out a volunteer registration form so we can learn more about your interests.
For more information on volunteering at The Rockwell, please contact Ann Recotta at 607.974.5505 or recottaa@rockwellmuseum.org