Employment at The Rockwell
The Rockwell Museum maintains a unique work environment in the beautifully restored Old City Hall Building in downtown Corning in New York’s Finger Lakes Region. Nestled in scenic upstate New York, Corning is a vibrant community with an attractive, historical downtown and home to Corning Incorporated—one of the world’s leading innovators in glass and materials science and world-renowned Corning Museum of Glass.
Our small staff is a committed, creative, energetic team that continually embraces diversity of thought and backgrounds. We are passionate about advancing our work and our commitment to the community. We offer full- and part-time positions with excellent benefits. The Rockwell Museum is an Equal Opportunity Employer.
- Excellence—We are leaders in all we do.
- Innovation and Creativity—We design dynamic and imaginative programs.
- Our People—Through the full involvement of our people, we achieve excellence, innovation, and creativity.
Membership and Grants Manager
Status: M&P, Full-Time
Reports to: Director of Advancement
Responsible for all aspects of membership and grants management, including grant submissions and reporting, donation tracking and correspondence, and monthly membership processing. Works with the Director of Advancement to strategically expand funding opportunities. Serves as a power user for the Museum’s CRM database, ensuring detailed tracking of constituent activity.
Customer Relationship Management/Membership
- Processes memberships, donations and fund development campaigns in CRM database and produces timely gift acknowledgment correspondence.
- Leads report development for the Advancement Department, ensuring effective oversight of memberships, donations and other fund development initiatives.
- Reconciles donation revenue with the finance function, ensuring accurate coding of all fund development transactions.
- With the Director of Advancement, develops and implements member acquisition strategies to acquire, upgrade and retain members. Make recommendations for new initiatives and programs based on reporting, research and observation.
- With the Director of Advancement, advises and collaborates on sponsorships for exhibitions, programs, events and activities; coordination of Silver Dollar Society benefits and events; and management of annual appeal.
- Reviews and regularly updates membership communication templates and other fund development correspondence.
- Administers monthly membership renewals based on the pre-determined schedule.
- Leads customer tracking in CRM database to ensure accurate records of current and future Museum constituents.
- Serves as Museum liaison with members, funders and donors as needed.
- Collaborates with Director of Advancement to engage staff across departments in fund development initiatives, including sponsor awareness and recognition, campaign support and membership training.
- Develop sponsorship tracking and recognition plan to clearly communicate recognition requirements across departments.
- Supports and amplifies the Museum’s commitment to diversity, equity and inclusion.
- Manages all aspects of grants administration, including but not limited to grant applications, reports and all supporting documentation.
- Collaborates with Director of Advancement to identify new funding opportunities and expand grants profile.
- Works with program owners to ensure program objectives are accurate and attainable; facilitates accurate tracking of program financials and data.
- With the Director of Advancement, develops and monitors grants calendar for holistic oversight of key deadlines, workflow and funding cycles.
- Develop and manage request process for Museum departments seeking grant funding; clearly communicates expectations to program owners.
- Bachelor’s degree in English, Communications, Public Administration or related field required.
- Three to four years of experience in fund development, grant writing or related field.
- Experience at a non-profit and/or arts and cultural institution preferred.
- Natural interpersonal and communication skills; outstanding customer service skills; diplomatic.
- Excellent written communication.
- Demonstrated proficiency in Excel, Outlook, Word, and MS Teams on a PC platform.
- Ability to learn Museum CRM software required; experience with CRM databases strongly preferred.
- Proven self-starter with strong work ethic, self-motivated, resourceful, conscientious, punctual and energetic.
- Proven ability to handle multiple projects and tasks; respects and meets deadlines on time.
- Ability to work effectively with internal and external customers and people at all levels; fully committed to confidentiality.
- Strong collaboration skills and the ability to contribute within a team setting both in-person and virtually.
- Highly accurate, detail-oriented and organized; focused on follow-up.
- Ability to work weekends, evenings, and holidays as needed; flexible schedule essential.
Interested candidates should submit a cover letter and resume to Sherry Kirk, firstname.lastname@example.org