Employment at The Rockwell
The Rockwell Museum maintains a unique work environment in the beautifully restored Old City Hall Building in downtown Corning in New York’s Finger Lakes Region. Nestled in scenic upstate New York, Corning is a vibrant community with an attractive, historical downtown and home to Corning Incorporated—one of the world’s leading innovators in glass and materials science and world-renowned Corning Museum of Glass.
Our small staff is a committed, creative, energetic team that continually embraces diversity of thought and backgrounds. We are passionate about advancing our work and our commitment to the community. We offer full- and part-time positions with excellent benefits. The Rockwell Museum is an Equal Opportunity Employer.
- Excellence—We are leaders in all we do.
- Innovation and Creativity—We design dynamic and imaginative programs.
- Our People—Through the full involvement of our people, we achieve excellence, innovation, and creativity.
Title: Events Coordinator
Status: A&T, Full-Time
Reports to: Director of Advancement, Brett Smith
Coordinates all aspects of event planning for the Museum’s public programs, including exhibition opening receptions, member events and concerts. Serves as the Museum liaison for all facility rental customers, ensuring continuity in all aspects of event management. Provides a high level of customer service by being proactive and responsive to the needs of internal and external customers. Works across department lines to maintain consistency in event flow and customer experience.
- Serves as the Museum liaison for facility rentals during recruitment, scheduling and execution of events.
- Coordinates all aspects of event planning for public programs, including exhibition opening receptions, member events and concerts.
- Leads the coordination of facility rentals, including preparation of contracts, logistical coordination with Corning Incorporated Food Services and adheres to curatorial requirements for events in the Museum galleries.
- Develops and maintains strong customer relationships by being proactive and responsive to the customer’s needs during the planning process.
- Responsible for responding to customer requests, identifying security expectations, contract preparation, and working with internal customers to secure event space.
- Processes customer payments in a timely and secure way to ensure PCI compliance.
- Coordinates the booking process with high level of detail and consistency in all records.
- Coordinates on-site direction and execution of logistics to ensure continuity and success of events; assists with moving and setting up program equipment as needed.
- Assists the Director of Advancement with recruiting, hiring and coaching of temporary associates in the department.
- Coordinates and clearly communicates with all event partners to ensure all necessary details are implemented.
- Works across departments to ensure successful implementation of internal events.
- Communicates upcoming events and/or facility rentals to all Museum employees.
- Serves as a power user for the Museum’s online event registration system.
- With the Director of Advancement, serves as the host for performers, including serving as the primary point of contact for guest needs, coordinating event-day logistics and delivering opening remarks as needed.
- Supports fundraising initiatives.
- Identifies and implements audiovisual requirements for public programs and facility rentals, including projector, computer and microphone use.
- Serves as the primary Museum liaison for Corning Incorporated Corporate Food Service, including the management of a centralized booking process for all Museum departments.
- Designs and documents the layout of each event to clearly communicate layout expectations to all event partners.
- Supports and amplifies the Museum’s commitment to diversity, equity and inclusion.
- Associate’s degree required; bachelor’s degree preferred.
- Minimum one-year of event planning experience required.
- Excellent written and verbal communication and interpersonal skills with a diplomatic, professional phone manner.
- Proven self-starter with strong work ethic, self-motivated, resourceful, conscientious, punctual and energetic.
- Proficiency in Excel, Outlook and Word on a PC platform; ability to learn Museum CRM software.
- Aptitude to learn the Museum’s audiovisual equipment required; audiovisual experience preferred.
- Ability to work effectively with internal and external customers and people at all levels and accept direction willingly with delegated tasks.
- Ability to stand for up to three hours and lift up to 30 lbs. if needed.
- Ability to comfortably and effectively interact with people of different cultures.
- Ability to work weekends and evenings as needed; flexibility and adaptability in schedule.
- Ability to learn and adapt to new tasks or situations quickly and cooperatively.
- Meticulous attention to detail with strong emphasis on thoroughness, accuracy and follow up.
Interested candidates should submit a cover letter and resume to Sherry Kirk via e-mail: firstname.lastname@example.org