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Employment at The Rockwell

The Rockwell Museum maintains a unique work environment in the beautifully restored Old City Hall Building in downtown Corning in New York’s Finger Lakes Region. Nestled in scenic upstate New York, Corning is a vibrant community with an attractive, historical downtown and home to Corning Incorporated—one of the world’s leading innovators in glass and materials science and world-renowned Corning Museum of Glass.

Our small staff is a committed, creative, energetic team that continually embraces diversity of thought and backgrounds. We are passionate about advancing our work and our commitment to the community. We offer full- and part-time positions with excellent benefits.  The Rockwell Museum is an Equal Opportunity Employer.

Our Values

  • Excellence—We are leaders in all we do.
  • Innovation and Creativity—We design dynamic and imaginative programs.
  • Our People—Through the full involvement of our people, we achieve excellence, innovation, and creativity.

 

director of advancement 

executive liaison and financial assistant       

guest services associate


Current Openings

Director of Advancement

Status: M&P, Full-Time                   

Reports to: Executive Director 

Summary: 

The Director of Advancement is a visionary team leader who guides and manages the Advancement Department comprised of the Marketing Manager, Events and Public Programs Manager and the Group Experience Specialist. Key responsibilities include leading the direction, planning, and execution of broad development and strategic marketing initiatives to expand the Museum’s audience and maximize revenue in support of the strategic plan. As part, the Director of Advancement oversees the communications plan and institutional brand to shape public perception and build donor, client and community involvement and visitation. Directs all public relations efforts and the ongoing evolution of the Museum’s development strategies, ensuring strong relationships between the Museum and the media. Serves as a member of the Museum’s leadership team. 

Responsibilities:

  • Develops, manages and executes short- and long-term strategic marketing and communications plans to span across all communication media and reaches appropriate target audiences, based upon specific performance goals related to general awareness, visitation growth, and membership growth. Evaluates the success of various strategies and provides and implements recommendations for improvement.
  • Contributes to the overall success of the institution as a member of the Museum’s senior management team.
  • Prepares and manages strategic marketing and development plans, ensuring that the department adheres to long-term and operational goals and objectives; present regular progress reports to the Executive Director and Board of Trustees.
  • Develops, manages and mentors the department’s staff, empowering them to master and manage their respective areas of responsibility with accountability; provides appropriate resources, encouragement and acknowledgement of success; evaluates staff annually or more often, as needed.
  • Oversees donor cultivation events including exhibition openings, donor dinners, member tours, engagement events and the development of The Rockwell Museum’s gala event.
  • With the Manager of Fund Development increases the number of Museum members through creative branding, membership levels, events and programs.
  • With the Manager of Fund Development, advises and collaborates on sponsorships for exhibitions, programs, events and activities; coordination of Silver Dollar Society benefits and events; and management of annual appeal.
  • Leads the Advancement team in the creation of a sophisticated marketing plan to solidify the Museum’s brand and promote the institution, its exhibitions, programs and other strategic work holistically.
  • Understands visitor profiles to reach core audiences, and identifies strategies and market placement to reach new and diverse audiences, including strategic collaborations with local and regional tourism partner that align The Rockwell’s brand and mission broadly across the region, State of New York and United States.
  • Collaborates across all Museum departments, external support organizations, and Board committees to strengthen communication strategies for attendance growth in the group sales sector, program attendees, shoppers and combination tickets with the Corning Museum of Glass.
  • Maintains the brand integrity of the Museum through consistent and cohesive messaging.
  • Collaborates with Museum leadership by providing insight into communications and branding strategies.  Analyzes potential new programs and services to gain exposure and build awareness about Museum exhibitions, events, and special programs. 

Qualifications: 

  • Bachelor’s degree in journalism, public relations, marketing, or a related field required. Post-graduate degree in related field preferred.
  • Minimum five years of experience desired in fund development, public relations and/or marketing, preferably in a non-profit or museum setting.
  • Ability to make and maintain contacts with all types of media; knowledge of local, regional, national and other media contacts desired.
  • Ability to inspire others, build trust and demonstrates loyalty between the staff, sister institutions and collaborators.
  • Strong interpersonal skills with emphasis on written communication skills and public speaking.
  • Ability to work collaboratively with both internal and external customers.
  • Ability to meet deadlines.
  • Ability to professionally deal with the press and other outside resources.
  • Understanding of community outreach, volunteer recruitment, partnership & coalition building, individual and group work skills.
  • Ability to represent the Museum professionally.
  • Ability to work both independently and as part of a team.
  • Ability to work weekends and evenings as needed.

Interested candidates should direct their resume and letter of interest to Brian Lee Whisenhunt, Executive Director: resumes@rockwellmuseum.org


Executive Liaison & Financial Assistant

Status: Full-Time
Reports to: Executive Director 

Summary: 

Coordinates general administrative duties for The Rockwell Museum and supports the work of the Executive Director as needed. Serves as the point-of-contact for communications to and from the Board of Trustees. Supports the work of the Director of Finance and Operations through processing of accounts payable, fund development reconciliation, daily revenue journals, capital analysis and other general financial work as necessary.

Responsibilities: 

General Administrative

  • Assists the Executive Director in all administrative responsibilities, including receiving and sending all correspondence and answering questions from the public and others.  Makes travel arrangements as requested.
  • Maintains the calendar of the Executive Director and schedules internal and external meetings.
  • Makes arrangements for Board of Trustees activities as required and manages communication between the Museum and Board of Trustees.
  • Oversees the administration of minutes, documents and other official paperwork of the Board of Trustees.
  • Serves as a resource to department managers as requested and as time permits.
  • Assists with basic HR functions such as initiating data change forms, posting job vacancies, first-day orientation, etc.
  • Coordinates the recognition program; completes forms and oversees distribution of recognition awards.
  • Photocopies, faxes, files and performs all other general office duties.

 

Accounting and Administration

  • Serves as account administrator for the Museum’s purchasing programs with select vendors. 
  • Reviews contract labor invoices for hours worked and rates charged and validates data with department managers.  Calculates and assigns cost to each department using these services.   
  • Performs accounts payable-related activities such as ensuring proper W-9 forms from vendors, processing invoices, check requests and expense reports, identifying vendor invoices to be paid on a weekly basis, obtaining appropriate check approval and preparing 1099 reporting. 
  • Performs general accounting such as period-end account analysis and reconciliations and reviews as needed.  Reviews the daily sales spreadsheet and creates the daily sales journals, client bills and applies payments.
  • Assists with writing, maintaining and implementing financial operating procedures.
  • Coordinates reconciliation of fund development revenues between fund development department reports and deposits from the point-of-sale system.
  • Assists with prioritizing, planning and tracking costs on capital projects.  Assists with identifying and keeping track of Museum capital assets.
  • Assists with budgeting, reporting, and forecasting as needed.

Qualifications: 

  • Proficiency in a high-level administrative assistant position.
  • Bachelor’s degree required; Degree in business or finance or experience in general accounting, bookkeeping, accounts payable.
  • Demonstrated proficiency in Word, Excel, database management and other software programs.
  • Knowledge of and/or experience with human resources desired.
  • Excellent organizational skills.
  • Ability to represent the Museum professionally.
  • Ability to work effectively with people at all levels.
  • Ability to work independently and as a member of a team.
  • Excellent verbal and written communication skills.
  • Ability to maintain confidentiality.
  • Ability to complete projects in a timely and accurate manner.

 

Interested candidates should direct their resume and letter of interest to Brian Lee Whisenhunt, Executive Director: resumes@rockwellmuseum.org

 


 

Guest Services Associate (The Rockwell Museum Store and Admissions)

Status:  Part- to Full-Time, Contract Position
Reports to:  Retail and Guest Services Manager

 Position Responsibilities: 

  • Greets visitors to the museum and gives all guests prompt and courteous service.
  • Sells admission to The Rockwell Museum, combination tickets to CMoG, distributes surveys and tracks demographics.
  • Answers questions about the art, history and mission of The Rockwell, as well as the local region.
  • Receives membership applications and provides information to prospective members according to procedure.
  • Records retail sales accurately and efficiently.
  • Restocks and merchandises products and performs cycle counts of inventory.
  • Maintains a clean and organized appearance in the museum store, admissions desk, and storage areas.
  • Assists visitors with product selection and recommends products based on customer need.
  • Maintains working knowledge of products relating to The Rockwell Museum collection and retail operation.

Position Qualifications: 

  • Outgoing personality; must genuinely enjoy people.
  • Excellent customer service skills.
  • Ability to accept direction willingly and to follow through with delegated tasks.
  • Ability to stand for 10 hours and lift boxes if needed.
  • Knowledge of the region desired (or ability to learn quickly).
  • Patience, especially for people of other cultures.
  • Ability to work weekends, evenings and holidays.
  • Strong knowledge of computers and technology.
  • Ability to learn and adapt to new tasks or situations quickly and cooperatively.
  • Ability to report for scheduled shifts on-time and be dressed appropriately.

General Information

  • This position is contracted through Kelly Services. Guest Services Associates will not be employed directly through The Rockwell Museum.
  • Associates are generally scheduled a minimum of 8 hours per week and up to 40 hours per week.
  • Hours of operation are 9am-5pm, with occasional evening work for events. From Memorial Day through Labor Day the museum is open 9am-8pm.
  • Dress code is business casual and must be followed.
  • Vacations cannot be granted during the summer months (although we will make an effort to grant individual requests for special situations).
  • Orientation and training will be provided.
  • Associates are responsible for finding coverage and keeping their schedule.

Interested candidates should direct their resume and letter of interest to Rita Reed, Retail and Guest Services Manager: reedr@rockwellmuseum.org

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